L’artisan du Liban sells handicrafts products made by Lebanese artisans. We offer homeware items as well as fashion and jewelry products.
Because we partner with local artisans, all our products are made using specific craftsmanship that renders them unique. In brief, every product has a story and supports a social cause.
You may order the products available on our website by creating and registering an account with us.
By creating an account with us, you may purchase our products and also keep a wishlist and benefit from our special offers.
Unfortunately once the purchase is paid, the order cannot be cancelled or modified.
By registering to our newsletter, we can keep you updated with our latest collections, online promotions and news related to L’artisan du Liban.
Yes, you may choose (upon the checkout) to either wrap all the items your ordered or only a few of them.
You may purchase a gift and send it to a different delivery address and choose the gift-wrapping option upon checkout.
For the time being, gifts purchased online in Lebanon can only be exchanged in our boutiques in Beirut and Tripoli.
Gift cards are indeed available through our website with amounts from USD50 to USD150.
Gift cards cannot be exchanged or refunded in cash equivalent.
International shipping is available through express delivery via DHL.
We do not ship to PO Boxes as express shipping requires a signature upon delivery.
Ordering processing requires 48 hours. International shipping is available through express delivery and it takes 2-4 business days to be delivered once the order is shipped. Shipping within Lebanon is available through a local carrier and takes up to 3 business days to be delivered once the order is shipped.
We accept payments through credit cards. Cash on delivery is available only for orders within Lebanon.
If the product you received is damaged, kindly send us a picture to firstname.lastname@example.org within 7 days of receipt of the package to proceed with the exchange or a refund.
We allow returns of products however all shipping fees are handled by the customer. Once the product is received a refund, minus all shipping fees, will be carried out.
Our shipping prices do not include tax duties or customs pertaining to the destination country and will be handled by the customer.
If you wish to become a reseller of L’artisan du Liban products, you can get in touch with us via email@example.com
Customization is available on many of our products; please contact us via firstname.lastname@example.org for inquiries.